Service Plans for Complete Peace of Mind
Regular maintenance, faster response times, and exclusive member discounts — all designed to keep your smart home running flawlessly.
When your home or business runs on smart technology, downtime isn’t just an inconvenience—it can disrupt your comfort, security, and productivity.
How quickly do you want issues resolved when something goes wrong?
Would you prefer priority scheduling over standard wait times?
Do you want predictable maintenance costs instead of surprise repair bills?
Our service plans are designed to answer those questions and give you confidence that your systems are always performing at their best. Whether you need essential coverage, faster response times, or premium white-glove service, we have a plan tailored to your needs.
Choose a plan that fits your system, your lifestyle, and your budget.
No Plan
Available to all customers.-
Phone Response Time – Same Business Day
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On-Site Response Time - 72 Hours
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$179/hr Programming Changes/Updates
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$249/hr Emergency Response Labor Rate
Premier
2 preventative maintenance visits/year-
Phone Response Time - Same Business Day
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On-Site Response Time - 72 Hours
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2 Preventative Maintenance Visits (Per Year)
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5% Equipment Repair/Replacement Discount
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$179/hr Programming Changes/Updates
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3% Future Equipment Upgrade Discount*
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$249 Emergency Response Labor Rate
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$839.88 Total Annual Value (Billed Monthly)
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$755.89 1-Year Upfront (10% Discount)
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$2,015.71 3-Year Upfront (20% Discount)
Prestige
2 preventative maintenance visits/year-
Phone Response Time - Same Business Day
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Phone Response Time - Within 3 Hours
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Phone Response Time - Weekend/Holiday
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On-Site Response Time - 24 Hours
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2 Preventative Maintenance Visits (Per Year)
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7% Equipment Repair/Replacement Discount
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$179/hr Programming Changes/Updates
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6% Future Equipment Upgrade Discount*
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$199 Emergency Response Labor Rate
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$1,439.88 Total Annual Value (Billed Monthly)
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$1,295.89 1-Year Upfront (10% Discount)
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$3,455.71 3-Year Upfront (20% Discount)
Elite
4 preventative maintenance visits/year-
Phone Response Time - Same Business Day
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Phone Response Time - Within 3 Hours
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Phone Response Time - Weekend/Holiday
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Phone Response Time - Weekend/Holiday, 2 Hours
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On-Site Response Time - 12 Hours
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3 Preventative Maintenance Visits (Per Year)
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10% Equipment Repair/Replacement Discount
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Programming Changes/Updates - Free (up to 4 hrs/year)
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8% Future Equipment Upgrade Discount*
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Dedicated Account Manager
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$179 Emergency Response Labor Rate
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$2,399.88 Total Annual Value (Billed Monthly)
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$2,159.89 1-Year Upfront (10% Discount)
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$5,759.71 3-Year Upfront (20% Discount)
Which Plan Is Right for You?
Premier – Affordable Peace of Mind
- Perfect for homeowners or small businesses looking for essential maintenance and predictable costs without high commitment.
Prestige – Priority Support & Faster Response
- Ideal for clients with complex systems who need faster on-site and weekend support, plus bigger savings on repairs and upgrades.
Elite – White-Glove Service for High-Value Systems
Designed for luxury homes, commercial properties, and tech-heavy installations. Enjoy quarterly maintenance, rapid response, free programming updates, and a dedicated account manager.
Benefits of Having a Service Plan
Save Money
- Prevent costly repairs with proactive maintenance and exclusive discounts.
Reduce Downtime
- Get faster response times, including weekends and holidays.
Stay Up to Date
- Keep your systems running the latest software with included updates.
Peace of Mind
- Know you have experts on call when you need them most.
Ready to Protect Your Investment?
Serving the Greater Atlanta Metro Area with Smart Technology Solutions
Alpharetta, Brookhaven, Buckhead, Decatur, Dunwoody, Woodstock, Johns Creek, Kennesaw, Marietta, Midtown,
Roswell, Sandy Springs, Cumming, Smyrna, Suwanee and surrounding areas.